Product Warranty

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Artograph® products are warranted to be free from defects in material and workmanship for a period of one year from the date of sale to the original purchaser. Any defective product will be repaired or replaced by Artograph® at its option, provided the product is returned, shipping prepaid, to our factory within the warranty period. Customer shall promptly notify either the original seller or Artograph® of any warranty claim in sufficient detail to describe both the problem and its symptoms along with a copy of the original purchase receipt or other acceptable proof of purchase. All allowed returns will be provided a Return Authorization (RA) number. Any product received without a Return Authorization number will be returned. Equipment repaired or replaced under this warranty will be returned freight or postage prepaid. The warranty period for repaired or replacement products shall be for the same duration as the original warranty. This warranty does not cover repair for damage to the product, or product components or malfunctions caused by (i) misuse, neglect, power failures or surges, lightning, fire, flood or accident; (ii) use of products or facilities supplied by others; or (iii) failure to follow installation, operation or maintenance instructions.

The express warranties herein contained are in lieu of any and all other warranties, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement, each of which seller disclaims and are excluded. While there are no warranties which extend beyond the description on the face hereof, customer’s local law may provide otherwise. Seller shall not be liable for damages, including special and incidental or consequential damages, interruption of business arising out of or in connection with performance of the products or use by customer.